Customer Support Knowledge Base
Builds a customer support knowledge base with tiered FAQs, canned responses, troubleshooting decision trees, and escalation protocols.
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This skill builds a complete customer support knowledge base with tiered FAQs, canned response templates, troubleshooting decision trees, and escalation protocols.
How to use: Run /customer-support-kb and describe your product or service and the common issues customers face. Claude builds a structured knowledge base with response templates, troubleshooting flows, and escalation paths.
Source: AI Black Magic